Overview

Expertise

Digital Marketing and Experience Design 

Locations

Calgary, Canada; Chicago, IL; Cupertino, CA; London, UK; Los Angeles, CA; Nashville, TN; New York, NY; San José, CA; São Paolo, Brazil; Toronto, Canada

Critical Mass designs unparalleled brand experiences that connect with people.

We got started in 1996 when a design visionary and a successful entrepreneur came together and foresaw how digital experiences would revolutionize the way brands and people connect. Since then, we’ve helped countless brands transform their businesses through strategy, design, technology, data, and endless innovation. And through it all, we go the extra mile to be the best partners we can be.

Superpowers

We Create Experiences that Connect

Tech, design, content, data, and limitless creativity—when everything connects around the customer, the experience is unparalleled.

We Make the Complex Simple

Confusing UX? We’ll humanize it. Costly operations? We’ll make them more efficient. We make digital simple for clients and their customers.

We Transform Brand Ecosystems

Today’s brands are built on vast digital ecosystems. We understand how to make them work in a seamless, dynamic, and personalized way.

Contact

Diane Heun

EVP, Business Development

Isabella Rodrigues

VP, Business Development

Learn more about Critical Mass